Kamloops water-meter upgrades and homeowner preparation

Kamloops, British Columbia, Canada

Prepare a clear, safe space for a Kamloops water-meter upgrade. Indoor meters require an adult present, water is temporarily shut off, and most visits take 30 to 90 minutes.

Key information

Prepare a clear, safe space for a Kamloops water-meter upgrade. Indoor meters require an adult present, water is temporarily shut off, and most visits take 30 to 90 minutes.

On this page

Appointment and access

For an indoor meter, someone older than 18 must be present. For an outdoor meter pit, nobody needs to be home. The source also describes general installations as needing an adult at least 18; confirm the assigned upgrade appointment’s adult requirement when booking.

Most upgrades take 30 to 90 minutes. The page lists appointments Monday to Friday, 8 a.m. to noon. Limited after-hours visits may be arranged by request and may cost extra.

Sources: Official Kamloops water-meter upgrades and homeowner preparation information

Prepare and restore normal use

Move items away from the meter and keep pets out of the work area. Water will be turned off during replacement. Afterward, run an upper-floor tap for a few minutes to clear air from the pipes.

If the technician cannot safely access the meter, the appointment may be rescheduled and a return visit may carry a fee. Give at least 24 hours notice for rescheduling at 250-828-3461.

Sources: Official Kamloops water-meter upgrades and homeowner preparation information

Costs and who can work on a meter

The upgrade has no owner charge if the meter is accessible, undamaged and not frozen, and the visit occurs during normal business hours. The City maintains meters without cost when reasonable care prevents damage.

Only City staff or approved contractors may repair, remove or replace a meter. One appropriately sized meter per service line is standard policy. The source warns refusal can bring a no-meter fee or a meter pit installed at the owner’s expense.

Sources: Official Kamloops water-meter upgrades and homeowner preparation information

Quick reference

Kamloops water-meter upgrades and homeowner preparation. Kamloops, British Columbia, Canada. Checked October 14, 2026.
ItemDetails
Typical duration30 to 90 minutes
Listed appointment hoursWeekdays 8 a.m. to noon
Indoor attendanceAdult required; confirm age wording with booking
Water during upgradeTemporarily shut off
Reschedule noticeAt least 24 hours
Ordinary no-cost conditionsAccessible, undamaged, unfrozen meter; normal hours

Sources: Official Kamloops water-meter upgrades and homeowner preparation information

Steps to follow

Kamloops water-meter upgrades and homeowner preparation process
  1. Prepare

    Clear the meter area and arrange indoor adult attendance.

  2. Attend

    Keep pets away while staff temporarily shut off water.

  3. Finish

    Run a high-elevation tap and report any remaining concern.

Sources: Official Kamloops water-meter upgrades and homeowner preparation information

Questions and answers

How long does a meter upgrade usually take?

30 to 90 minutes.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

Will the water be shut off?

Yes, temporarily during the work.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

Must someone be home for an indoor meter?

Yes. The upgrade section asks for someone over 18.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

Must someone stay home for an outdoor meter pit?

No.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

What hours are listed for ordinary appointments?

Monday to Friday, 8 a.m. to noon.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

Can after-hours work cost extra?

Yes. Limited special-request appointments may carry a fee.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

How much notice should I give to reschedule?

At least 24 hours.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

What number handles rescheduling?

250-828-3461.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

Can I replace my own meter?

No. Only City staff or approved contractors may do so.

Source: Official Kamloops water-meter upgrades and homeowner preparation information

What should I do after water returns?

Run an upstairs or other higher-elevation tap for a few minutes to clear air.

Source: Official Kamloops water-meter upgrades and homeowner preparation information